Under the previous home buying process a lot of the information that was required to sell a property only became available after an offer had been made and accepted. This meant that any issues with the property only came to light several weeks later, by which time significant costs and fees could had been incurred by both buyers and sellers.

By providing Home Information Packs to potential buyers, it is expected that the buying/selling process will improve. Key information is provided to potential buyers in an understandable and user-friendly format at the start of the process, enabling them to be better prepared before they make decisions and negotiate terms. This should reduce frustration and stress as well as cutting wasted costs through the reduction of the high rates of failed transactions and speeding up the time from offer to completion.